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Risk - The Complete Tool Set

Eyes Wide Shut (without Nicole and Tom to help)

Many project mangers, when first introduced to risk management, feel that there is something "macho" about undertaking high risk projects "without a net" and that formal risk management is a sign of weakness.

Secretly, I guess many of us identify somewhat with Indiana Jones as he plunges from disaster to disaster just surviving by good luck and sheer guts. The good news is that if you run into another high risk project with your eyes shut at least you won't see the risk until it hits you.

Then, it is over suddenly.


Introduction

Organisations have been practicing formal risk management for many years. For example, in the financial sector, there is a highly formalised process of risk assessment and risk control in lending. Upon receiving an application for a loan, the Loans Manager would undertake a risk assessment based on the applicant's current financial position, length and stability of employment, credit rating, amount of money requested, proposed term, proposed security and so on. Risk control would then be applied to the loan including offloading the loan, insurance, monitoring of payments, late payment patterns, etc. The popularity of Peter Berstein's Against the Gods: The Remarkable Story of Risk [1996] indicates that many organisations are beginning to see risk management as a major issue for 21st Century management1.

However, studies by Accenture2 and Cutter Information3 show that in the general area of projects and software / technology projects, in particular, the understanding and implementation of formal risk management is extremely inconsistent.

A few years ago, our group observed this situation in a client which was acquiring another organisation for $400,000,000. The normal Business Risk management practices of due diligence, forensic accounting reviews and so on were undertaken by external experts and took over 3 months. In addition, given that both companies were in the financial sector, another group of external risk reviews were undertaken by a number of governmental financial sector "watch-dogs". The resultant risk reports were then submitted to the Board of the acquiring company. The same Board had just signed off on a $100,000,000 software project with no formal risk assessment report! The project cost over $400,000,000 in the end.


  1. This growing awareness has been helped by the Enron, World Com, dot-com bubble collapses and unfortunately by 9/11.
  2. Internal client presentation by Accenture in 1996.
  3. www.cutter.com

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