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Ann SmithAnn Smith

Ann has experience in information technology and business projects for over 20 years in the private, community and public sectors. This work experience has involved Ann in all aspects of practical application development, management, education and support work. It includes System Manager for RADCOM Project, Spectrum Management Agency, Director, Business Solutions & Services, at Australian Industrial Property Organisation, Branch Software Manager, MDS-Qantel (Australia) Pty Ltd and Administrative and Clerical Officers' Association, SA Branch. At SMA, she managed the $10,000,000 RADCOM development project. As Director (BS&S) she implemented documented structured project management techniques; and steered up to ten team leaders to successful delivery of up to 150 projects per annum, ranging from very small up to 30-35 person-years. She had responsibility for requirements analysis, implementation and support of commercially-oriented systems for MDS-Qantel across WA. She was responsible for training new starters in the workplace at AIPO as well as at ACOA, and was a trainer for and administrator of the ACOA's internal training programme for the S.A. Branch (a training programme of up to 1,000 student days per year delivered by a pool of 10-20 contract trainers). With MDS-Qantel and, with ACOA, she developed and presented staff training and client training in computer familiarization, applications and operations procedures and use of general software such as spreadsheets, word processors, etc. She also advised on the appropriateness of various training options. As an independent consultant Ann has consulted with clients including Department of Family & Community Services and Department of Health & Aged Care. In partnership with thomsett INTERNATIONAL, Ann has presented public and in-house Workshops. Clients have included Tower Life, Sealcorp, and the Departments of Health and Aged Care, and Parliamentary Reporting Staff (Canberra). Ann is a Member of the Australian Computer Society, and is affiliated with Software Engineering Australia, and the Australian Association for Professional and Applied Ethics. 

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