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Tutorial Outline
Negotiation Skills
Foundational Knowledge
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No foundational project management or technical knowledge is required.
The Tutorial
This tutorial provides a one day overview which addresses effective communication and negotiation skills and techniques. Project managers and their teams must be able to effectively and efficiently communicate and negotiate project issues between team members, other project teams, specialist technical groups, business/client professional area and management. This workshop presents a set of evaluative and diagnostic tools to assist in understanding how people interpret and process information; and, how that understanding can be applied in powerful interview techniques for negotiation of work services and practices.
Morning Session
People issues
- Introduction
- Definition of Negotiation
- Role of Negotiation in the management process
- Systemic Motivation Models
- Job Diagnostic Approaches
- Motivation Exercise
- Communication
- Personality Theory - Jung
- Personality Models
- Personality Profiles
Afternoon Session
Techniques of negotiation
- Power and Influence Styles
- Power/Influence Style Exercise
- Basic Interview Techniques
- defining the desired outcomes
- planning the negotiation agenda
- Types of negotiation
- Documenting Agreements
- Change control
The Negotiation Skills Workshop incorporates some of the models and techniques presented in the Project Teams: Roles and Structures Workshop.
Documentation
Participants will receive a full set of the tutorial reference materials.
Book an In-house Tutorial or a place on a Public Workshop
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In-house Tutorial |
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Public Tutorial |
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Thomsett INTERNATIONAL would be pleased to help you with your enquiry regarding the presentation and / or tailoring of this tutorial for your organisation.
For further enquiries please contact us. |
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Tutorials are not scheduled for public presentation.
See our public workshop schedule to review those workshops that are scheduled publicly.
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